Rental Requirements

Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer.  Digital licenses are not accepted.  The driver's license must be valid for the entire rental period. International Driver’s License accepted.

Forms of Payment

The following forms of payment are accepted for the rental.
VISA®
MasterCard®
American Express®
Discover Network®
Debit Card Bank Issued

Debit Card Accepted

The card must be issued by a Major Bank or Financial Institution
Incidental hold of $300 + cost of the rental will be applied at pickup.
No Gift Card Accepted

Credit Card Accepted

All major Credit Card Accepted
Incidental hold of $200 + cost of the rental will be applied at pickup.

NO Cash Accepted

Age – 21 - 70

The location rents to drivers between the ages of 21-24 for an additional fee. Certain car class restrictions apply.

Cancellation Rules

Free cancellation on most vehicles up to 24 hours prior to pick-up time. The cancellation request must be made via email thru our website.
If the cancellation is made less, than 24 hours, or if the vehicle is not picked up on time 100% of the reservation cost will be charged.

Insurance Requirements

Proof of car rental insurance coverage is mandatory at the time of pick up.

Additional Driver

Additional drivers must meet the same rental qualifications as the renter, except spouse or domestic partner. Additional drivers must appear at the rental counter with the primary renter. There will be an additional charge of $10 per day for each additional authorized driver other than a spouse or domestic partner unless other contractual conditions apply. A spouse or domestic partner is the only permitted additional driver on non-credit card deposit. Additional drivers must be 21 or older.

Late Returns of the vehicle

A late fee of $10/ hour will be applied on all vehicles. No exceptions!

After hours drop off

After hours drop off is possible and it must be approved by Smart Auto Rental Waikiki

Return Policy

The vehicle MUST be returned to the same location where the initial pick up was.
One-way rentals NOT available at the time.