Rental Requirements

Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer.  Digital licenses are not accepted.  The driver's license must be valid for the entire rental period. International Driver’s License accepted.

Forms of Payment

The following forms of payment are accepted for the rental.
American Express®
Discover Network®
Debit Card Bank Issued

Debit Card Accepted

The card must be issued by a Major Bank or Financial Institution
No Gift Card Accepted

Credit Card Accepted

All major Credit Card Accepted

NO Cash Accepted

Free Parking is subject of availability!

The parking is offered if available with a minimum rental period of 3 days and it is located at Aston At The Waikiki Banyan Hotel on 201 Ohua Ave Honolulu Hawaii 96815. Access is granted by "Parking Pass". Lost or damaged parking pass is subject of $250 fee . No exceptions!

The location rents to drivers between the ages of 21-24 for an additional fee. Certain car class restrictions apply.

Cancellation Rules

Free cancellation on most vehicles up to 24 hours prior to pick-up time. The cancellation request must be made via email thru our website.
If the cancellation is made less, than 24 hours, or if the vehicle is not picked up on time 100% of the reservation cost will be charged.

Insurance Requirements

Rental car coverage is mandatory when renting from First Hawaii Rental.

Additional Driver

Additional drivers must meet the same rental qualifications as the renter, except spouse or domestic partner. Additional drivers must appear at the rental counter with the primary renter. There will be an additional charge of $10 per day for each additional authorized driver other than a spouse or domestic partner unless other contractual conditions apply. A spouse or domestic partner is the only permitted additional driver on a non-credit card deposit. Additional drivers must be 21 or older.

Late Returns of the vehicle

A late fee of $50/ hour will be applied to all vehicles. No exceptions!

After hours drop off

After hours drop off is possible and it must be approved by First Hawaii Rental

Return Policy

The vehicle MUST be returned to the same location where the initial pick up was.
One-way rentals NOT available at the time.